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Should The Spa Industry Fight For The Legalization Of Sex Work?
In March 2021, a white man killed eight people—primarily Asian women—in shootings at three Atlanta area spas. The man, 23-year-old Robert Aaron Long, is serving a life sentence after pleading guilty and could face the death penalty....
How To Measure And Improve Customer Loyalty
New isn’t always better, especially when it comes to customers. In a beauty industry deluged with trends, products and brands, companies that hold onto customers over time stand out in a crowd of Teflon operations. “If you want...
HydroPeptide Founder April Zangl Peck Is Closing Her Second Brand, Save Me From. She’s Spilling On Her Missteps So You Can Avoid Them.
After selling skincare brand HydroPeptide in 2016, April Zangl Peck was determined to do things differently with her second beauty venture. She began HydroPeptide in 2004 with a single formula produced by a small manufacturer, packaging that...
The State Of Indie Beauty 2022
Celestyna Brozek started the skincare brand Moss in 2015 at what she describes as a “magical moment in time” to build an indie beauty brand. Instagram didn’t have an algorithm yet. Consumers were excited to understand INCI...
Pubic Hair And Public Norms: How Beauty Brands Are Navigating Changing Personal Grooming Attitudes And Practices
In the past five years, publications the likes of Vogue, Elle and Daily Mail have declared the bush is the new...
“Imperfect Picks” And “Uglies”: Beauty Brands Are Salvaging Damaged And Abandoned Packaging And Products
Every so often, while Delphine Yougurtjian is running her natural body polish company Blue+Lola Organix, mishaps occur. Aluminum packaging may slip through her fingers and get nicked, arrive already dented in the mail or pick up a...
