The Store Of The Future

Consolidations, department store struggles, and ongoing pandemic disruptions shaped the industry significantly at the outset of this year. But parts of retail are rebounding—between the major merchants, there’s a fierce arms race raging to secure the hottest beauty brands in the market; indie beauty has become a major battleground. Join Nader Naeymi-Rad and McKinsey and Co.’s Andrew Davis and Tyler Harris as well as retail expert and author Sanford Stein as they dig into the state of discovery and map out what beauty retailers will look like going forward with omnichannel capabilities, AI and AR implementations, community engagement spaces and service offerings.